Monthly service benefits may be transferred to another provider subject to applicable regulatory restrictions. Your Lifeline and ACP benefits can be combined and applied to the same service plan or applied to different service plans. An eligible household is limited to one monthly service discount and one device discount. Veterans Administration benefits statement. The discount amount available to subscribers who are enrolled in the ACP after the transition period will be up to $30 per month. Boomerang is authorized to offer California LifeLine, a government assistance program for qualified California residents. THIS OFFERING IS A FEDERAL LIFELINE SUPPORTED SERVICE provided by Boomerang Wireless, LLC, DBA enTouch Wireless. The ACP provides discounts of up to $30 per eligible household on monthly broadband Internet access service (or up to $75 per eligible household on Tribal lands) and up to $100 on certain connected devices (with a required co-pay of between $10.01 and $49.99). Account type. Divorce decree or child support document. enTouch Wireless and its contracted partners may contact you to validate your eligibility for or desire to participate in enTouch Wirelesss ACP offers and other products and services via email, telephone, or text messaging. International calling is enabled for direct communications between 2 people; certain numbers (e.g. Veterans Administration benefits statement. Our ACP Terms and Conditions applyin addition to any others communicated to you that are specific to your service plan. Service plan-specific terms and conditions limit the amount of high-speed data included with each service plan. Currently, millions of people in over 40 states find this platform very efficient. ACP is a federal government program operated by the FCC. The discount amount available to subscribers who are enrolled in the ACP after the transition period will be up to $30 per month. International calling is enabled for direct communications between 2 people; certain numbers (e.g. Additional eligibility criteria are unique to ACP and do not qualify for Lifeline, including Pell Grants (current award year recipients), Free and Reduced Price School Lunch and Breakfast (including through the USDA Community Eligibility Provision), WIC Program, and income at or below 200% of the federal poverty level. ACP is a federal government program operated by the FCC. If you need any additional help contact Ting at 1-855-846-4389. If you already own a phone, you could also bring your own device to EnTouch Wireless. Eligible Lifeline program participants are invited to participate in the new federal government funded Affordable Connectivity Program set to start on December 31, 2021. Rasta Jeff of St. Clair, US. If you purchased or received your new phone from us: If you are adding an EnTouch Wireless SIM card to a phone not provided by enTouch Wireless, follow the SIM Card Activation steps shown below. Divorce decree or child support document. The ACP benefit is subject to funding availability from the FCC, provider participation, and consumer eligibility. Lifeline is a government assistance program that provides discounts on your monthly phone and/or broadband/Internet service. Call us at 1 (855) 754-6543 or get instant answers. Erik De La Garza / October 21, 2013. LITTLE ROCK, Ark. We've compiled some of the most common wireless carriers that make finding your account number and PIN a bit more difficult. Your Email Address *. The ACP is a government benefit program operated by the Federal Communications Commission (FCC) that provides discounts on monthly broadband Internet access service and certain connected devices. Only eligible consumers may receive ACP discounts. Program Approval Letter, Benefit Statement, or Verification of Coverage Letter,should contain the following basic information: Eligibility Screenshot or printout from an online portal or website tool,should contain the following basic information: Approval Letter or Benefit Statement issued by the SSA, or on SSA letterhead. International calling does NOT include text messaging, picture messaging, or video messaging. Every Q Link Wireless account has an account number. For more information about ACP eligibility criteria, applicable terms and conditions, and the program go to https://www.entouchwireless.com/affordable-connectivity-program or call us at (866) 488-8719. You may opt-in for the ACP at the time of enrollment with enTouch Wireless or anytime thereafter through the self-service tool. Divorce decree or child support document. THIS OFFERING IS A FEDERAL LIFELINE SUPPORTED SERVICE provided by Boomerang Wireless, LLC, DBA enTouch Wireless. Established in 1995. enTouch was founded in 1995 by H.E. Please use this form to submit enTouch Wireless (Legacy Rev.io) Customer tickets to the Tier2 Team for review. Please refer to enTouch Wireless Terms of Service for more information. The ACP is an FCC program that provides non-transferrable discounts on monthly broadband internet access services. For additional information about broadband speeds, including network limitations, visit https://entouchwireless.com/internet-transparency/. Although not typical, the port process can take 24-48 business hours to complete. AUP and applicable terms and conditions are available at https://entouchwireless.com/terms-of-service/. enTouch Wireless may cease, without notice, providing International Calling if it determines, at its sole discretion, any violation of our International Calling Limitations, Acceptable Use Policy (AUP), or other Terms and Conditions. Customers using data consistent with AUP may receive unlimited additional data in 500MB increments for the rest of the month by contacting Customer Care at (866) 488-8719. To see where enTouch Wireless offers Lifeline, visit https://entouchwireless.com/lifeline/. Need Assistance? Customer Support Hours Monday - Friday: 10am - 10pm CT Name* Email address* Message It will go through a complete power cycle. Notice letter of participation in a qualifying state, federal or Tribal Program. An eligible household is limited to one monthly service discount. conference, chat lines, and premium numbers) are not supported and may be blocked. An eligible household is limited to one monthly service discount and a single, one-time device discount. PROMOTIONAL OFFER SUBJECT TO ELIGIBILITY FOR AFFORDABLE CONNECTIVITY PROGRAM (ACP) AND LIFELINE. Lifeline is the FCCs permanent program to support affordable access to essential communications services such as broadband Internet access. EBB subscribers will receive additional information if they are required to take additional steps to transition to the ACP benefit on March 1, 2022. Lower speeds may affect audio and video streaming, access to certain websites and content, or the use of applications. As of 2015, payments between $15 and $29.99 expire after 30 days while payments of over $100 expire after 365 days. Qualify by Program Medicaid / Medi-Cal SNAP / Food Stamps / CalFresh SSI Veterans Pension and Survivors Benefit + More If you want to apply for ACP service only, please call 888-294-9465. Eligibility for the ACP will be determined by the National Verifier, administered by the Universal Service Administrative Company (USAC). Offerings vary by state. EnTouch Wireless Get a free smartphone from EnTouch Wireless. No. Participates in the Food Distribution Program on Indian Reservations. Videos stream at DVD quality (480p). An eligible household is limited to one monthly service discount and a single one-time device discount. Maximum speeds are optimal for real-time or near real-time, high-bandwidth uses, but lower speeds may affect your ability to stream audio and video, access certain websites and content, or interact with available applications. Other factors, including your device, network availability from our underlying carrier, your proximity to cellular towers, and environmental factors may affect speeds. If you are adding an EnTouch Wireless SIM card to a phone not provided by enTouch Wireless, follow the SIM Card Activation steps shown below. To see where enTouch Wireless offers Lifeline, visit https://entouchwireless.com/lifeline/. Coverage limitations of wireless mobile phone service may affect access to E-911 and/or 911 in the event of an emergency. If you have additional questions, call us at 866-488-8719 or 611 from your enTouch Wireless phone. AUP and applicable terms and conditions are available at https://entouchwireless.com/terms-of-service/. Black Wireless: Account number is the SIM card number (usually starts with "89014"). All you need to do is ask we make it easy! You can apply your ACP discount to any available enTouch Wireless service plan. If the FCC announces that funding has been exhausted, we discontinue our ACP service offers, or we determine you are no longer eligible for the ACP, we will notify you and your ACP benefits will end. *All forms of ID must be valid and used before expiration date. Overview; Facilities Management; KPIs; Strategies; Smart Buildings, Smarter Benefits; enTouch Wireless reserves the right to block calls to any country or international number range without notice. Due to sharing many of the same eligibility requirements those currently enrolled in the lifeline program may qualify for The Affordable Connectivity Program (ACP) also. Power On the phone and call 866.488.8719 to Activate! Please see the full Terms of Service for additional information. To see where enTouch Wireless offers Lifeline, visit, You can apply your ACP discount to any available enTouch Wireless service plan. Willingly making false statements to obtain the benefit or receiving multiple Lifeline benefits can result in fines, imprisonment, de-enrollment or being barred from the program. You can also enroll by mail with a paper application. When the ACP ends or your household is no longer eligible, customers will be subject to our regular undiscounted rates. Currently, only English and Spanish-speaking customer support agents are available because enTouch Wireless only offers and sells California LifeLine service in those two languages. The ACP is a government benefit program operated by the Federal Communications Commission (FCC) that provides discounts of up to $30 per eligible household on monthly broadband Internet access service (or up to $75 per eligible household on Tribal lands) and up to $100 on certain connected devices (with a required co-pay of between $10 and $50). Customers may have one ACP and one Lifeline benefit per household. Lower speeds may affect audio and video streaming, access to certain websites and content, or the use of applications. Maximum speeds are optimal for real-time or near real-time, high-bandwidth uses, but lower speeds may affect your ability to stream audio and video, access certain websites and content, or interact with available applications. 3 consecutive months' worth of your most current pay stubs. OFFERS MAY VARY BY STATE and service may not be available in all areas. Scroll down to the bottom of the screen and check your build number; If your build ends in B14, your phone is running on the latest ZTE software. Lifeline is a government assistance program that provides discounts on your monthly phone and/or broadband/Internet service. Notice of Action (award letter)acknowledging eligibility for FDPIR benefits; FDPIR participation documents(e.g., a benefit card or copy of a benefit card); TANF Award letter,should contain the following basic information: Head Start Award letter,should contain the following basic information: BIA Award letter,should contain the following basic information: This plan does NOT include unlimited data, + Unlimited Talk, Text & Data+ Free 5.5" Phone, + FREE SIM Card Only - No Phone+ Unlimited Talk and Text, + Unlimited Talk & Text (but NO Free phone - SIM ONLY), + 1000 Voice Minutes+ 500 Texts+ 100mb of Data, These Terms and Conditions govern your participation in the Affordable Connectivity Program (ACP), and include required disclosures and eligibility information. Service plan details are available at: https://entouchwireless.com/plans/ INTERNATIONAL CALLING IS LIMITED to voice calls to Mexico, Canada, United Kingdom, India, China, Vietnam, and South Korea only. If youre using your own device, and received a SIM card from us: You should be all set to use your phone now! THIS OFFERING is a federal Lifeline-supported service provided by Boomerang Wireless, LLC, DBA enTouch Wireless, an eligible telecommunications carrier. Offer not available for existing enTouch Wireless customers. Why Register for MyEntouch? Your pin can be found on your Astound bill or you can click "please click here" and have a temporary access token emailed to you. International calling does NOT include text messaging, picture messaging, or video messaging. Taxes and fees included with service plan pricing. Limitations, AUP, and applicable terms and conditions are available at https://entouchwireless.com/terms-of-service/. Boomerang is authorized to offer California LifeLine, a government assistance program for qualified California residents. Customer Support Information Dial 611 from your enTouch phone E: support@enTouchWireless.com P: 866.488.8719 M: 3030 LBJ Freeway, Suite 1320, Dallas, TX 75234. Monthly service benefits may be transferred to another provider subject to applicable regulatory restrictions. All devices sold by T-Mobile (and many that aren't) support automatic configuration of your network and data settings. (Click to call functionality on mobile.) These Terms and Conditions govern your participation in the Affordable Connectivity Program (ACP), and include required disclosures and eligibility information. Your current provider generally responds promptly, but they officially have up to 72 hours to release your number to us (which is out of our control.). Available upload/download speeds will be determined by your particular service plan and speeds also depend on other factors, including network availability, as described here: https://www.entouchwireless.com/internet-transparency/. Only eligible consumers may enroll. For Lifeline eligibility criteria and applicable terms and conditions, visit https://entouchwireless.com/terms-of-service/. UNLIMITED DOES NOT MEAN UNREASONABLE USE. Only eligible consumers may enroll. No. For more information about ACP eligibility and the program, go to https://www.entouchwireless.com/affordable-connectivity-program or call us at 866-488-8719. Not only did he succeed professionally, Bovay also gave . Copyright 2023 enTouch Wireless All Rights Reserved. For more details on plan offerings and for full program terms and conditions, visit https://www.entouchwireless.com/affordable-connectivity-program. B09. The ACP is a government benefit program operated by the Federal Communications Commission (FCC) that provides discounts on monthly broadband Internet access service and certain connected devices. An eligible household is limited to one monthly service discount and a single one-time device discount. . Promotional FREE service and/or phone offers are subject to eligibility for ACP monthly service discount benefit. enTouch Alarm Portal; Support; enTouch Service Areas; Channels. Box 105561, Atlanta, GA 30348). Copyright 2023 enTouch Wireless All Rights Reserved. Unlimited does not mean unreasonable usage. FIND MY STATE Qualify For Lifeline Free Phone Service Find your state-specific qualifying information here! Divorce decree or child support document. CA subscribers on the free combination CA Tribal Lifeline + ACP plan with Unlimited Talk & Text + Unlimited Data will receive an allocation of 25 GBs of data. But our FAQ page might already have the answer you need. Notice of Action (award letter)acknowledging eligibility for FDPIR benefits; FDPIR participation documents(e.g., a benefit card or copy of a benefit card); TANF Award letter,should contain the following basic information: Head Start Award letter,should contain the following basic information: BIA Award letter,should contain the following basic information: This plan does NOT include unlimited data, + Unlimited Talk, Text & Data+ Free 5.5" Phone, + FREE SIM Card Only - No Phone+ Unlimited Talk and Text, + Unlimited Talk & Text (but NO Free phone - SIM ONLY), + 1000 Voice Minutes+ 500 Texts+ 100mb of Data, https://entouchwireless.com/terms-of-service/, https://www.entouchwireless.com/affordable-connectivity-program. conference, chat lines, and premium numbers) are not supported and may be blocked. After high-speed data thresholds are reached, data speed will be reduced at increments in accordance with service plan details to as low as 256Kbps. Eligible subscribers who are enrolled in enTouch Wirelesss EBB Services as of 6:00 PM Eastern Time on December 30, 2021, will continue to receive service with an up to $50 EBB program subsidy (or for households on Tribal lands, up to $75) during a 60-day transition period, which lasts from December 31, 2021 to March 1, 2022. Bovay Jr., a distinguished Houston businessman at the time. BROADBAND DATA. Social Security benefits statement. Offer not available for existing enTouch Wireless customers. Videos stream at DVD quality (480p). For additional information about broadband speeds, visit https://entouchwireless.com/internet-transparency/. Your Lifeline and ACP benefits can be combined and applied to the same service plan or applied to different service plans. Coverage limitations of wireless mobile phone service may affect access to E-911 and/or 911 in the event of an emergency. Only eligible consumers may enroll. Offer not available for existing enTouch Wireless customers. To ensure eligible Americans have access to critical communication services the Federal Communication Commission established the Lifeline Assistance service in 1985. Customer's Account Number *. . conference, chat lines, and premium numbers) are not supported and may be blocked. EBB subscribers who qualified for the EBB through eligibility criteria that are not applicable to the ACP will be required by USAC to demonstrate their eligibility in the National Verifier to receive an ACP benefit using the ACP criteria before the end of the transition period. To reset your settings to default, choose your device manufacturer below. For additional information about broadband speeds, visit, The ACP benefit is subject to funding availability from the FCC, provider participation, and consumer eligibility. We do not recommend starting the port process on Fridays in order to avoid being without service over the weekend. enTouch Wireless offers a FREE phone* with service to qualifying individuals nationwide! Safelink is the oldest and the largest company providing best free government smartphones for years. Our representatives are excited to help with anything. An eligible household is limited to one monthly service discount and one device discount. Whether its walking you through a Lifeline application, or helping you traverse our website. Click here to enroll today to see if you qualify! The ACP monthly service and device discounts are non-transferrable. Enroll Today! Find your state-specific qualifying information here! After high-speed data thresholds are reached, data speed will be reduced at increments in accordance with service plan details to as low as 256Kbps. Place the SIM Card in your device, usually underneath the battery. Promotional FREE service and/or phone offers are subject to eligibility for ACP monthly service discount benefit. Service plans are posted on enTouch Wirelesss website at, enTouch Wireless provides high-speed broadband service to ACP customers. Subscribers in states other than California who subscribe to a combined non-tribal Lifeline and ACP service offering and later transfer out their ACP benefit will be automatically transferred to a Lifeline plan that includes 1000 minutes, 500 texts, and 100 MBs of data at 1Mbps. Beginning December 31, 2021, EBB customers may switch their service plan at any time. Your ACP plan can be separate or combined with your Lifeline plan, depending on the service plan you choose. My Account. A household is eligible to receive an ACP discount if a member of the household meetsoneof the criteria below: Households residing on Tribal Lands are additionally eligible to receive an ACP discount if a member of the household meets one of the criteria below: ACP eligibility will be determined for the FCC by USACs National Verifier and National Lifeline Accountability Database, or an alternative verification process approved by the FCC. The Lifeline benefit . FPHA award letter,should contain the following basic information: Pension Grant Letter,should contain the following basic information: Qualify by income and provide one of the following as proof. Lower speeds may affect audio and video streaming, access to certain websites and content, or use of available applications.
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