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Jessica worked with us through the planning process and was always available for questions and answered emails the same day they were sent. We decided to schedule an appointment to see the venue, and were immediately impressed. They work by your side from beginning to end. . Thank you from the bottom of our hearts! Their service was impeccable and many of our guests called and texted us to tell us they remembered some of their server's names and even left them tips. The Waterfall Catering & Special Events Reviews - Claymont, DE - 143 Throughout the wedding planning process, we kept in touch with David, and bounced ideas with him on what our vision was for the day. We have to give huge recognition to Samantha for all she did to make our special day come to life. I imagined my daughter's wedding to be a ravishing and a lovely event, and YOU made it come true! Both ballrooms accommodate large guest lists and their food is absolutely amazing. I literally just had my wedding here at The Waterfall on May 6. So many options our guests raved about for weeks after the wedding. The staff was amazing! Not only did David get his team aligned, but he also worked with our other vendors (DJ/MC, Photo/Videography, Photo Booth) to ensure a seamless transition from ceremony procession through all the reception activities. The staff were all extremely supportive from day one all the way to the wedding day. When speaking with the owner, he was rude and unhelpful. I was a DIY bride who coordinated my wedding up until I arrived at the venue on my wedding day. Nicole was great to work with. I cant say one bad thing about this venue. We strive to execute each event to the best of abilities, unfortunately, we cannot control mother nature or any of her pests. The staff at the waterfall were professional, awesome, and very genuine, which is hard to come by! In fact, I remember walking in the first time and just smelling the cleanliess of the facility. During the reception, the air conditioner broke, and I had several guests leave prematurely because it was unbearably hot. We had our ceremony Cynthia, The Waterfall in Claymont, DE 19703 - (302) 792-2600 - Chamber of Commerce On the day of our wedding the ENTIRE staff did an excellent job of keeping us and our guests happy. John and I would recommend The Waterfall to anyone who is looking to have a special event. Our wedding day Hi Jina, We have guests still calling us and telling us this was the best wedding they have attended. Melissa mentioned she recognized my last name, as she went to school. The Waterfall Catering and Special Events | Reception Venues We held our ceremony outside and held the reception in the Cascade ballroom which is the more modern, chic, and elegant option (in my opinion) but the other ballroom is just as beautiful and is perfect for more traditional/customary weddings. The food was cooked prefect and all the guess had a wonderful time. It felt like we had a million dollar wedding. She was so accommodating throughout the entire planning process. i obviously dont plan events on a daily basis so I didnt know how to do things liek place settings and table arrangements. They thought of everything! Our lead matre d' Kevin continued the great service we experienced throughout the day. I literally walked down the aisle and had to fight to hold my composure while being attacked by gnats, flies and mosquitoes. The whole experience from meetings, food tastings, rehearsals, to the big day were absolutely amazing. The food, cake, dessert (which had 6 stations), open bar, wedding planning, decorating, cleanup, gratuity and NO tax was all included in the price per person. Thank you so much! ht me food, water, napkins and even touched up my lipgloss. Everything is beautiful in there, especially the decor. I cant say how happy we are about our whole experience. a area in late 2015, we stumbled upon The Waterfall on one of the wedding websites, but were unfamiliar with location in Claymont DE. The food was really good and the staff was friendly. The cocktail hour (I hear) was so extensive that my guests thought it was the meal. Thanks Waterfall! In hindsight, I would have 100% selected another venue. ll amazed at how good the Hibiscus Juice and Ginger Juice tasted. The venue is beautiful, the food is amazing and the staff is top notch. From the minute we went for our first visit, the service was impeccable. Here is the response from the general manager: She was incredibly responsive and addressed any and all questions that came up. All of the staff were amazing, especially Amanda the bridal attendant. The food was plentiful, delish and hot! If you are considering the Waterfall book it! About 15 minutes later, 10 minutes after the video had ended, she returned to the room carrying an assorted cheese and meat tray. None were turned on during any portion of my wedding day and they refused to turn them on despite my husband's request. The cocktail hour is outstanding and my guest could not stop raving about the dessert bar. Management was very good, and worked with us to reschedule. I spoke with the owners regarding the payments you have already made. The staff demonstrated the ability to execute my wedding vision flawlessly and with excellence. We at The Waterfall are sympathetic to the unexpected events that happen to our clients. Despite our setbacks, we would still recommend the waterfall as a venue for your future wedding. A wedding at The Waterfall in Claymont, Delaware with Drayon and Taylor. They helped set up all of our decor and everything was perfect when our guests arrived. During the consultation meeting we were promised an incredible experience, every concern we had was met with a solution. The Crowne Plaza, where the bride got ready, had very elegant and clean modern looking rooms. The staff was all attentive and friendly, the food was AMAZING (I am still getting compliments on how much everyone enjoyed it! Not only was the service impeccable but the venue, grounds, and food were top notch. From the moment I stepped into the facility for rehearsal, until the wedding was over the next evening, I have never felt so respected, catered to and loved on, like I felt by the staff and management there. From what me and my fiance and also my parents thoughts were, from being with us during the whole tour, made The Waterfall an instant NO! There were no complaints at all throughout the entire evening, only praise for the magnificent job the entire staff rendered our guests. The Waterfall Catering & Special Events - Claymont, DE - Wedding Venue They offer you so many options for everything!!!! We had a church ceremony and then only the cocktail hour and reception here. Everyone we encountered was friendly, helpful, and went over and beyond our expectations. The dinner was the only thing that I felt could have been improved. The venue is absolutely stunning and the food is amazing! I truly felt that the waterfall went above and beyond in ensuring my day was a dream come true. Even though you will be situated just a few minutes away from Philadelphia, you will feel as if you are in a tucked-away garden setting. I can't even. This venue is breathtaking! In this regard as well, we have no complaints. It is an absolutely gorgeous ballroom! Our bridal attendant Gina was outstanding. What an amazing night we had. Ridley Creek State Park Jessica stepped right in and made sure everything went smoothly. The cocktail hour space was breathtaking. It was the 9th & last venue June 10th 2016 was the date of our event at The Waterfall in Claymont, DE. Thank you again for everything, cons contact journal weddings about portfolio. Our wedding was on June 22, 2019 and I would pick this venue over and over again without hesitation. If anyone were to ask me of a venue I would recommend it would be the Waterfall. I wish I could relive the entire day! ), Jessy made sure we had music and were able to start the ceremony as planned until the back-up DJ arrived in time for the reception. The Waterfall was a dream come true. Everything exceeded my expectations!!!! they knew who we were and greeted us by name with hugs and handshakes. There seemed to be an endless supply of food and drinks. The first time I walked into the main lobby I thought I was in some castle in a different country or a fairy tale. The food that we did taste was very tasty. The Waterfall Catering & Special Events 3416 Philadelphia Pike, Claymont, DE Map Phone www.waterfallbanquets.com Capacity: 500 people About The Waterfall Catering & Special Events The Waterfall is a wedding & events venue located in Claymont, Delaware. They both made it so effortless a we only had to worry about saying our vows and have fun. Don't let the area fool you, you don't feel like you're anywhere near Claymont. I am now sad that our day is over but now trying to think of something else I can plan so we can go back. We dealt with Dan and Diandra and our wedding day, Anna was with us. This venue is beyond beautiful!! However, the best time to visit Delaware Waterfalls is spring and fall - when you can enjoy beautiful waterfalls amongst the beautiful foliage. I then requested to pay all future installments by card to ensure I didnt have to open a new bank account should they lose another check, they told me I could pay with a card, but I would have to pay the 4.something percent surcharge. Our guests are raving about it a week First let me start off by sayingThe Waterfall is definitely the place you want to have your wedding & reception! Daring Celebrations & Ceremonies Billy, Maggie, Ryan and Quinn were attentive to our every need and made the day extra special with their meticulous attention to detail. Anna was with us ALL night and we loved her so much. She ensured we always had a drink our hand, and she went over and above by helping my husband sew a button back onto his suit jacket and hunting down a Tide pen to get chocolate out of my dress! We also told them 10 days in advance to cancel when the accident happened. Our wedding was just plain beautiful. Brianna & John Gibson. The picturesque outdoor ceremony space, was infested with bugs severely! Not to mention that the Minimum number of guests and price per person is much higher than nicer and more professional locations within the immediate area. I could never truly express how beautiful it all was but we are so thankful! Everything from the ceremony space, the grand ballroom and bridal suite is top notch and beautifully decorated. dn't be possible without The Waterfall. Juniper by Tonic | Reception Venues - The Knot The grounds are incredible. The Waterfall itself is a beautiful venue for couples in the tristate area and beyond. When she showed us the Grand room I had walked out to the dance floor, which had a white silk screen that had been laid over the dance floor. ing. Everything about this venue is top of the line. She handled every day-of hiccup professionally and effectively. On to the venue. As you probably have read from the other reviews, food was abundant and amazing! If this venue wasn't on your list before, it should definitely be -- out of 10 stars, we give it an 11! I will forever have these memories! Thank you again to the entire staff at the Waterfall for making our big day the best day every! My actual wedding day ran so smoothly. The staff works like clockwork with smiles on there faces! - Jessy & The Waterfall Team. She is an incredible person and I would recommend her to anyone! You and your guests can slip away to the gazebo or walk across the little arched bridge. Thank you so much for making our day the best ever!! We had our wedding October 16, 2016 and everything was just amazing. What a lovely touch! The wedding was held January 6, 2018- 2 days after a major snowstorm! They are able to customize so much (napkins, table cloths, lighting, food options, etc.) Thank you so much Sam and Marcus the owner!!! But we were practically on top of each other. -large selection of cocktail hour food Although its only been 3 days since out special day everyone can't stop calling, e-mailing, texting or even face-booking how great everything was and even how amazing the whole staff was. Truly a pleasure to work with! The staff was wonderful. We had the wedding of our dreams because of this venue. My daughters wedding was held at The Waterfall on September 1, 2019. DAY OF THE WEDDING - everything that could've went wrong, DID! David, the manager and our event manager is definitely in the corr We cannot thank The Waterfall enough for how amazing they made our special day! Attention to that detail would have been appreciated. ring the reception every single worker was extremely attentive. I love how they did that! Unique Philadelphia Wedding & Reception Venues | Bellevue Hotel - Hyatt With that said, there were several issues that arose after the fact. Our contact person and day of coordinator, Jessica, was a joy to work with the days leading up to and the day of our wedding. I knew they were going to do a great job, but to say it was above and beyond our highest expectations is an understatement. I had a lot of my own decor I was providing for the wedding and was a little anxious about it being set up how I would like. The captured my vision of how i wanted things perfectly. . She stayed in communication with our coordinator and made sure that everything ran smoothly. The food tasting was so much fun and they give you SO MANY options to choose from, and each entre is incredible! Being a same sex couple you hope to find a place that will treat you just like everyone else because you love like everyone else and that is what they did. The Waterfall. Absolutely wonderful!!! When I was stressed she made sure to do everything to calm me! We picked pasta, pizza, southwest, mashed potato/mac n' cheese, and the street vendor station. You will not be disappointed! She was open to my desires and made plenty of helpful suggestion. . My fiance personally felt uneasy about burdening them with decorating The Waterfall with all our DIY crafts, but David was not fazed and encouraged all of my Pinterest ideas! The staff at the Waterfall was absolutely amazing and made my daughter and son-in-law's wedding day absolutely perfect! They were phenomenal! The food did run late which threw off some of the night. o life. The outdoor wedding ceremony offered a magnificent backdrop for the perfectly landscaped setting. Thank you to The Waterfall.. dreams do come true. My bridal attendant was soo sweet. It was truly the best reception ever! XOXO. The cocktail hour was amazing! I am so glad we picked the venue; our guests also enjoyed everything in terms of food/drinks. Thank you so much! The venue, the staff, the food and just the overall treatment was first class. g process and never made us feel like they didn't have time for us, no matter how busy they were! We chose the large ballroom preceded by many different appetizer stations. They left the wedding very satisfied with their time at our venue. From the day I walked into the waterfall I fell in love! they ask you to chose in advance but ended up providing different food Get the short rib ravioli, prime rib, and crab crusted scallops! They always made me feel like a priority and were willing to work with all of my Medori/ Richter Wedding 5/10/19 We decided this is where we would have our wedding, and knew we were in good hands! My guests still rave about the food and how beautiful the venue was. It was our pleasure to get married at this wonderful venue. I was in awe at how they decorated the entire room and the outside was INCREDIBLE!!!!! We will definitely consider The Waterfall for future events and highly recommend it. Emails and My daughter's wedding was just perfect. I worked with Maggie and Dave alto through out the experience and also can't say enough about how amazing they were. The WATERFALL, you have ruined what was supposed to be one of the best days of our lives, but thanks to an amazing Wedding Planner and support team, I was able to focus on everything positive outside of the horrible decision for my venue choice. We had to reschedule 3 times due to covid, and they were nothing We had our wedding here and it went great! There were soooo many dessert options it was inane. We can't wait to perform at the 10+ weddings we have on the schedule with The Waterfall this year. We had our own private bathroom in the ballroom just for our guests, along with the bar inside as well. And there was So.Much.Food. The stations were unreal! Would highly recommend this venue to everybody. I'm very type A and the coordinator (Jessica) was so chill along the way of the process and promised all the decor would look perfect --I honestly don't know how but that staff literally took the pictures out of my head and made it happen. The quantity, and quality of the food, and service of the waitstaff not only floored my guests, but myself as well - and this was after a year of working with the venue. 5.0 out of 5 rating , 185 Reviews, 4.6 out of 5 rating , 58 Reviews, 4.9 out of 5 rating , 113 Reviews, 5.0 out of 5 rating , 85 Reviews, 4.9 out of 5 rating , 320 Reviews, 5.0 out of 5 rating , 9 Reviews. I don't have one single complaint from that day. She was always there when I needed her through the planning and any questions she kept me calm, my husband and I always felt she put our best interest first. From day one until the night of the event the staff was just wonderful. She attended to my daughter's every need and was so pleasant in doing so. You were so great to work with, which makes my My husband and I got married at The Waterfall on Aug 2, 2019. At the end I knew that nothing else I looked at would compare to The Waterfall. The My now husband and I got Married at The Waterfall this past Saturday May 14, 2016 and have been planning this wedding for a little over two years. The Waterfall Catering and Special Events, Rehearsal Dinners, Bridal Showers & Parties, Flower Girl Dresses and Ring Bearer Outfits. They were very responsive but once money was fully paid in advance, they were less responsive. and Abigail who were so kind and helpful and made sure our day was perfect. Nicoleta, my event specialist, was amazing and truly felt like a friend by the time my wedding came around. She was the nicest, kindest ever and helped ease my jitters. The planning process was easy and a wedding planner from the waterfall walked with you every step of the way. outside, and the beautiful flowers, and greenery made for amazing photos. I wish I could rate the waterfall higher than 5 stars. I cannot tell you how many of our guest My wedding was 9/30/2018. Just when you thought it couldn't get any betterit got better! This venue is well worth the money for everything to be so great! We absolutely loved the venue and had such an amazing wedding! ect line of work and was so very pleasant and wonderful to work with along with his entire staff. Working with Adriana was also a good experience given the situation with Covid 19, t Everything was perfect. Here at the Waterfall, we take all reviews seriously and use them to better ourselves and our operation. Lastly, all of the staff were friendly, attentive and efficient, and we only wish we had a chance to thank each of them individually. He was our 'go to' throughout the event. The couple I married that day and the couple I married one month later at your location, both loved The Waterfall experience. David. Executive Banquet & Conference Center Newark, (302) 731-1800 They are top notch when it comes to executing your perfect wedding. The maximum capacity for weddings and events at the mansion is 150 people. The food, delicious and plentiful, was presented in a creative and attractive manner. I'd be sitting here typing all day if I went over everything so all I can say is that guest after guest kept coming up to me and saying mainly these 3 things - The food is amazing, this venue is amazing & I've never been to a wedding like this before. They truly understand how to make the day special and run smoothly. The venue is beautiful, the food is amazing and the staff is top notch. The staff was so attentive and helpful. The office had setup an appointment for us for 2pm on 9/2/18. Sign up on The Knot to reach more couples and book more weddings! ow pleasant the staff was. My husband, bridesmaids, groomsmen and the reverend who were already placed before I walked down the aisle were MORTIFIED. She stayed in communication with our coordinator and made sure that everything ran smoothly. LOVED my wedding here. They also got specific beers and wine we wanted at the wedding for no extra cost. Any question I had she answered, she was patient and kind, she made s Bree, I cannot say enough how incredibly happy my husband and I are with this venue. We wanted an elegant wedding that exuded our love for God, each other and family. Our guests are still complimenting us on how elegant and classic the wedding was and we honestly could not have pulled it off without the staff! The Waterfall offers a variety of options. Custom arched French doors open to reveal 14-foot ceilings, an oval dance floor made from hand-carved marble and draped ceiling accents. Waterfall Banquet Center Wedding in Claymont Delaware This past fall Jenn and Jason got married at the Waterfall Banquet Center in Claymont Delaware. Capacity: 180 (200 w/out dance floor). or to see the venue, to every perfect detail that they made come to life on our wedding night, the Waterfall was the best decision we made for our wedding! The cocktail room is elegant, well laid out, and FILLED with food! I had never heard of the Waterfall until I started going to bridal shows. My wedding was worth every penny! It was elegant yet so fun. Share with your guests to collect your wedding photos. Couples have the freedom to choose their own vendors. Words cannot express how AMAZING AND PERFECT it was. OMG she is awesome she did everything she could to work with us and make my wife's dream wedding come true!!! Wow! edding day so special and we couldn't have asked for a better person to work with! Just thank you for making it beautiful. The Waterfall Catering and Special Events or The Waterfall is located in Claymont, Delaware. Civil Union, Commitment Ceremony, Elopement, Interfaith Ceremony, Non-Religious Ceremony, Religious Ceremony, Second Wedding , Vow Renewal Ceremony, Bar & Drinks, Cakes & Desserts, Food & Catering, Planning, coordinator and event specialist did not give a lot of feedback nor did they seem to be very organized.