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You don't have to console into a Unifi switch for example to set the controller FQDN for provisioning? This is because it cant contact the controller after it changes its default management VLAN to the new one you specified. When deploying a new UniFi network using Ubiquiti UniFi hardware and the controller, you may wish to change the management VLAN, and/or the VLAN that the hardware uses to communicate with the UniFi Controller. add tox.ini and lint rule, fix pep8 errors, update_user_group(self, group_id, down_kbps=-1, up_kbps=-1), authorize_guest(self, guest_mac, minutes, up_bandwidth=None, down_bandwidth=None, byte_quota=None, ap_mac=None), create_voucher(self, number, quota, expire, up_bandwidth=None, down_bandwidth=None, byte_quota=None, note=None), update_radius_user(self, name, password, id), get_switch_port_overrides(self, target_mac), switch_port_power_off(self, target_mac, port_idx), switch_port_power_on(self, target_mac, port_idx), https://github.com/unifi-hackers/unifi-lab. mac-- the MAC address of the client to disconnect. For me it seems, that you`re always sawing on the branch you are sitting on. These channels are only recommended in areas that do not encounter these external radar events. Im planning to enable IPv6 on my UDMPro, but I think that is not as simple as flipping a switch: itll take some time. To continue this discussion, please ask a new question. All other traffic is restricted, including internet access. I realized I messed up when I went to rejoin the domain unifi Thanks for the theory, how about a step by step. When you attach a new device, and the networks are routable, the unifi switch or AP will connect, allow provisioning, and when you move it it to your destination VLAN should continue to be available. I could set up a static dns entry in Sophos like "unifi.local" which does resolve fine. Flashback: March 3, 1971: Magnavox Licenses Home Video Games (Read more HERE.) By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Privacy Preference Center - Ubiquiti Are you using the Ai WiFi channel scanner that auto adjusts crowded channels. Not reachable means the webinterface. Operations will raise unifi.controller.APIError on obvious About a month ago, they started having wireless disconnections on maybe 1 or 2 laptops a day. Disconnecting every few seconds. If a 2.4 radio does what you described, it seems odd. I wonder about a hardware issue. Thanks for posting on r/Ubiquiti! The software worked fine for the first year we had them in operation and nothing I am aware of precipitated the problem. To start with: Use channels 1,6,11 to avoid frequency overlap. Disconnects a client, forcing them to reassociate. Wifi problems with my iPhone. sign in The setup is not that complex at all. How long have you had the issue? Several months of overflowing log messages have stopped! I plugged in a brand new 8 port switch into the dedicated VLAN2 access port and immediately the switch showed up in unifi controller and I could adopt it. In this case, the IP address of my UniFi controller is 10.0.0.5. A step by step would really be helpful. Here you will see all the UniFi apps that are running on your console. Disconnects a client, forcing them to reassociate. Keep in mind that the link expires after 24 hours. Bonus Flashback: March 3, 1969: Apollo 9 launched (Read more HERE.) This website uses cookies to improve your experience. When I use inSSIDer to scan they are on two other channels. This topic has been locked by an administrator and is no longer open for commenting. (that is what we did - never looked back). Can a new 2.4 client join the WiFi while the problem is occurring? and when reading about the provisioning part of unifi I felt like this could become complicated. Bonus Flashback: March 3, 1969: Apollo 9 launched (Read more HERE.) By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. From couple of months, it tends to drop the connection for a while and then reconnects again automatically or sometimes have to login after restarting the Wi-Fi on respective Laptops or Mobiles. After LastPass's breaches, my boss is looking into trying an on-prem password manager. I do the routing on a Sophos UTM which has multiple (virtual) adapters sitting on each different subnet/VLAN. This commit does not belong to any branch on this repository, and may belong to a fork outside of the repository. thx. I have a few of the subnets on different VLANs routable. I changed what I could over to Tasmota and their problems ceased. UniFi optimizes the default settings to maximize client compatibility and connection stability. This was after installing a New Switch, changing the DHCP from the Firewall to a Windows Server playing around with Configs on the CloudKey all as per the post I read in Various places while trying to Troubleshoot and much more stuff and yes before somebody says firmware, I updated all of it to the newest Versions. Powers Off the given port on the Switch identified by the given MAC Address. After clicking on "update" on the Switch, the CloudKey is directly connected to (via Port 8 PoE), the webinterface stuck after a while an now the CloudKey isn`t reachable anymore. If we put in a Wireless USB adapter, they will work, but not on the internal. Then I changed the USC with the USW-Switch and now everything works fine Maybe someone else is facing the same problems. What are your band widths (2g i.e. I love Ubiquiti's hardware, and I honestly don't believe the hardware is to blame here, but I'm open to suggestions. The clients have been rock solid for a few weeks without random or interval based drop offs. Returns a list of all RADIUS users, name, password, 24 digit user id, and 24 digit site id. UniFi teleport is mainly used to route your traffic through your own home network. However, I now have a new MacBook 16 inch and it doesnt appear to be happening to it. Try again. segregated This is a strange one that I believe has been happening for the past two weeks. After you double check, you can click apply settings towards the bottom of the page. Once I turned it off and restarted everything it was good and back to normal. But it's worth packet capturing to see if it's an ARP issue. iot network Thanks for Everybody's Responses and suggestions while trying to troubleshoot the error. Work fast with our official CLI. Return list of new vouchers. But now, I`ve got another problem. If all 2.4 clients on both AP's drop at the same time, that would seem to eliminate a flaky AP. I've never actually been asked this, so I just came up with that, I'm not quite sure if it's best practice nor not. https://netbeez.net/blog/dfs-channels-wifi/#:~:text=Dynamic%20Frequency%20Selection%20(DFS)%20is,number%20of%20available%20WiFi%20channels. I am a bot, and this action was performed automatically. I realized I messed up when I went to rejoin the domain Don't know why, I just know it worked. Many Git commands accept both tag and branch names, so creating this branch may cause unexpected behavior. This topic has been locked by an administrator and is no longer open for commenting. The issue looked to be with the switch, and the VLAN configuration, and a setting in the controller for combining 2ghz and 5. 1 3 comments Best However, now I can do updates without "kicking myself out". I have a system with me which has dual boot os installed. The Untagged network is strictly locked down and only allows traffic to the controller in my environment. Constant disconnects on all devices in the house. The UAPs block LAN-to-WLAN broadcasts by default. For some reason, they seem to be in conflict. So, first interaction here, so if more is needed, or if I am doing something wrong, I am open to suggestions or guidance with forum ettiquette. Something that doesn't seem to exist with anything Unifi. Perform all pull requests against the development branch. I'm using a software controller.I will move all of the units to a separate switch today and check out all the hardware. On the iOS UniFi Network app: Settings>More>Insights>tap whatever is listed at the top-centre of the screen>Known Clients>Filter>timeframe All, type Wireless. A good source of understanding for RSSI/SNR values is this If the device never contacts the UniFi controller in the first place, then the device isnt able to contact the controller on the untagged VLAN 1. This device is normal dhcp, again managed by different infrastructure. Remember that this puts significant load on a controller for some time (depending on the amount of users and managed APs). I always try to make my reviews, articles and how-to's, unbiased, complete and based on my own expierence. This happens all the time, what happens is the disconnection of the AP and the controller. Is there a way i can do that please help. The 2G network has been pure shit since then. I am having a weird issue where all 2.4 GHz Clients Ubiquiti Unifi Unblock Client Devices - YouTube Whenever I deploy a switch I set up dedicated access ports for each and every VLAN available on in this network. Then from there, configure your DHCP/DNS to use that as the domain for IPs issues, DNS records, etc. We have even had it now with one of the new Wireless adapters. Found some post about the Switch causing the issues, Using an Are you on the latest firmware? Its been very frustrating, definitely making me think of switching networking gear. That is correct (the routing, VLANs, and L3 routing). UniFi controller says devices are disconnected but wifi works Ubiquiti Unifi Unblock Client Devices Missing Remote 2.17K subscribers 23K views 2 years ago It's easy, maybe too easy :), to block a client in Unifi. Do we know when new fireware is coming to fix these issues. reassociate, hopefully finding a closer AP. It performs the DNS lookup of unifi, provisions and then changes to the appropriate VLAN for management." I would like to see the clients that connected at some point to my WiFi since my controller first started managing the network but I can't find a way to do it. My APs are Ubiqiti, my router is pfsense and my switches are Cisco. This is an unofficial community-led place to discuss all of Ubiquiti's products, such as the EdgeRouter, UniFi, AirFiber, etc. I guess Ill wait for a controller upgrade. In my example above, I have very restrictive firewall rules on the firewall that is routing the different VLANs and subnets. See also the scripts unifi-ls-clients and unifi-low-rssi-reconnect for more is that possible to use this teleport vpn over windows client ? So you need to create an invitation link for each device that you want to give access to. I bow to your all knowing wisdom and knowledge. nonexistant client) will go unreported. You need to make sure that the various provisioning methods are available and functioning, and that the subnet is routable and firewall rules allow communication from that subnet to the UniFi controller. Since last week, I have received hundreds of notifications from the UniFi controller informing me of disconnecting units. The clients don't disconnect simultaneously, but disconnect after 20 minutes of being seen by the AP LITE. Pull requests against the master branch will not be merged, but closed. mdns Under Controller Settings, enter the IP address of your controller and make sure the Override inform host with controller hostname/IP box is checked. Any explanation of these steps would be helpful. The following small utilities are bundled with the API: Lists the currently active clients on the networks. But "unifi" doesn't work this way, since a suffix is missing. My AP-HD handles most of them, with two Nanos (ie different chipsets/firmware) picking up a handful. Stephen Wagner is also a VMware vExpert, NVIDIA NGCA Advisor, and HPE Influencer, and also specializes in a number of technologies including Virtualization and VDI. I added a "LocalAdmin" -- but didn't set the type to admin. Happy to hear you're moving to UniFi, it's great! Hello! But unfortunately it seems to be restricted to mobile devices with a WLAN connection, so when there are no nearby WLANs Im out of luck. Hello! Did you fix the issues with wired clients. This is because when you purchase or deploy new UniFi equipment, it will always try to obtain an IP on untagged VLAN 1, and try to contact the controller using this network. Are the devices on a different network (eg, a different building served by a different ISP)? Opens a new window, I made the change as well and will monitor. UniFi Teleport allows you to make a VPN connection to your home network with one click. Ubiquiti changed to ARM processors some time ago and so the Switches, which look exactly the same (and are labeled the same), differ from the old ones (cli VS. icli etc.). Return a list of configured WLANs with their configuration parameters. I switched from an AP AC HD to a 6 LR two days ago and the issue is constant for many clients . Both AP's does it at the same time, but all the 5GHz clients stay connected.This is the current Firmware, with some extra detailed copied from the controller. and was challenged. If you havent already been descriptive in your post, please take the time to edit it and add as many useful details as you can. I'll try turning that off. Will monitor and give more information once they actioned the request. The method depends on the status of the invitation. Your daily dose of tech news, in brief. A simple tester might not give you all the information you need or might give a false positive for a cable being good. Not at the moment. Additionally, they are experiencing trouble with three of their switches, which required a reboot to . I have two different versions of US-8 Switches (USW-8P (old) | USC-8P (new)). The difference compared to these VPN providers is that with teleport you create a VPN tunnel to your home network. One user reported that enabling IPv6 on a UDMPro was necessary to have the Teleport feature working in combination with KPN as the cellular phone provider. I can Verify the users can see the SSID Displaying but not able to connect back until I restart the units. When deploying a new UniFi network using Ubiquiti UniFi hardware and the controller, you may wish to change the management VLAN, and/or the VLAN that the hardware uses to communicate with the UniFi Controller. It is entirely possible that somebody damaged some cables around the site. but if i'm IN A WORK VIDEO CONFERENCE, i look like an idiot. I decided to let MS install the 22H2 build. Copy the link and send it to your mobile device for example. Like Jeff I have spent days trying to get this setup with unifi switches and AP and a pfSense firewall. Furthermore this way, I also don't need static dns entries or DHCP 43. I played around with this recently (UDM pro) and connecting worked easily but the iphone was placed onto some other IP range not my remote LAN, instead of sending the new link to your phone paste it into your browser and a QR code will appear and just use your phone to the link. In some instances you may need to connect a 5G to a 2G network for range. Client device isolation used to be referred to as "Layer 2 isolation - isolates stations on layer 2 (Ethernet) level" . The odd dropouts tend to happen to all devices Ive looked at, primarily Windows laptops and IOS and Android phones. Glad to hear if the post helped! Webinar: Reduce Complexity & Optimise IT Capabilities. You can also copy the link and open the Wifiman app directly. Please put all off topic and picture posts in the weekly off topic thread that is stickied to the top of the subreddit. After signing in, navigate to Settings > Controller. You need to hear this. They help us to know which pages are the most and least popular and see how visitors move around the site. So the DTIM made not difference the users came it at 7:30 AM and the first disconnect happened at about 10:20 AM. You can enable remote access in UniFi OS under Settings > System. She might not be wrong. I've been troubleshooting with Ubiquiti support literally for months with no success. I think I already ran into that Problem, the last time I was updating my UniFi Devices, but then have been busy with adopting that switch after resetting (glad I found your article ;) and forgot it. What are you showing in the event log? I am a bot, and this action was performed automatically. A rewrite of https://github.com/unifi-hackers/unifi-lab in cleaner Python. The steps would vary depending on which firewall you're using, what router you're using to provide routing between the subnets, etc. It solved everything. In 7.1.61 the Override Inform Host setting is in Settings > System. Every 20 minutes on the dot is a bit of smoking gun for an ARP cache timeout if your router is pfsense. For example "MyLAN.local" or "StephenLAN.local", and use that as an internal domain. I am starting to think there is a conspiracy or some sort of law that prevents it. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Essentially the only thing that functions on VLAN 1 is routing to the UniFi controller, and DNS for the lookup of the host record unifi. What are some of the best ones? controller. Reduce Complexity & Optimise IT Capabilities. You signed in with another tab or window. Other than that, check cabling if it is exposed and test the runs with a cable certification tester. All subnets? What are some of the best ones? So, first interaction here, so if more is needed, or if I am doing something wrong, I am open to suggestions or guidance with forum ettiquette. All we need to do is enable the feature in the UniFi Network app. Requires the user's 24 digit user id, which can be gotten from get_radius_users(self). Does the problem occur on both AP's at the same time? This subreddit is here to provide unofficial technical support to people who use or want to dive into the world of Ubiquiti products. Just for the case that something goes really wrong. I've got a home network that is all Unifi devices (Dream Machine for gateway/controller, several US-8-60W switches, two UAP-AC-Pro, everything at the latest release firmware). Ok i just read that it does happen on both AP's at the same time. This made no difference. First I was updating the CloudKey. I'm excited to be here, and hope to be able to contribute. Turned off all but one SSID, the IoT network with no internet access, or access to any other network segment. I'm wondering if it may have been corrupted, if it was reset without a proper shutdown. e.g. Wouldnt it be possible to use this Teleport VPN through a GSM connection? Authorize a guest based on his MAC address. So this is a behavior, which should be corrected by Ubiquiti, I would say. The initial release of the UniFi 6.x controller was plagued with bugs that even brought entire networks down. How To Optimize and Troubleshoot UniFi Wireless Connections LazyAdmin.nl also participates in affiliate programs with Microsoft, Flexoffers, CJ, and other sites. Thanks everyone. In this post, Im going to go over how to do this, as well as troubleshoot if something should go wrong. I don't claim to be an expert, but here are some thoughts: Shouldn't have anything to do with the switch switch doesn't know or care if a client is 2.4G or 5G. Hello! The link can only be used by one client device. article. We've uninstalled drivers, completely deleted them. Is there a way i can do that please help. Clients regularly disconnecting from Unifi network Hoping someone has a suggestion on how to fix this or at least troubleshoot it.