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Check your booking confirmation email to find your booking number and PIN. The Broadmoor Hotels (2) BBB Rating: A+ Website 82 YEARS IN BUSINESS (719) 471-6200 1 Lake Cir Colorado Springs, CO 80906 OPEN NOW My wife and I recently stayed at the Broadmoor with 14 relatives during the Jazz Festival. We went back to the area for spring break and decided to stay there again because of the location and price. Skyware Booking Engine When I spoke to the hotel manager and asked that she either move me to another room or offer me a night at no cost she laughed at me. We were told there was a hot tub at the hotel - there was not one. I want to recommend this hotel, but I just can't considering the staff issue :(P.S.-- The pool was warm on the weekend, and FREEZING during the weekdays. WiFi is available in all areas and is free of charge. Photos & Overview Room Rates Amenities Map & Location Guest Reviews EXCELLENT 4.4 3,872 reviews Free parking Complimentary Breakfast from $228 per night See Rooms & Rates Rooms Check Current Room Rates Guests can also give separate subscores in crucial areas, such as location, cleanliness, staff, comfort, facilities, value, and free WiFi. "Before I even bring my bags into an into a hotel room at all. Staff was really helpful and friendly. "That tells me right there in plain black and white that it's getting worse.". I would recommend it if you can handle the unfriendliness of the staff. Grill/BBQ, Open for: To edit a review youve already submitted, contact our Customer Service team. This lets us know our reviews come from real guests like you. Pool area was poorly lit but was heated. Great value! Hotels With Bed Bugs in Colorado Springs, CO - Yellow Pages The Academy Hotel Colorado Springs 8110 N Academy Blvd , Colorado Springs, Colorado 80920 855-516-1090 Reserve Lock in a great price for your stay. This is a great hotel. Colorado State University Extension 714 out of 2735 reviews" ", Rating 6 - Okay. A nice grill and bar. 19 Best Hotels in Colorado Springs, CO - Uncover Colorado if the writer is claiming to be someone else). The gym was small but it was also nice and clean but it didnt have anything to wipe the equipment down after use. The Academy Hotel Colorado Springs - Orbitz Recommendations for addressing a bedbug infestation: Contact apest management professionalwithexperienceand knowledgeofthe inspection, identification, and extermination of bedbugs. We stayed at this hotel last summer, June 2010, and left with some bites on us all. In addition to the above, The Academy Hotel conducts regular and routine inspections and never come across any evidence of bed bugs in the Hotel. They are also responsible for the costs associated with eradicating the unit of the pests. "Roaches are a thing for some people, rodents are a thing for some people, bed bugs are a thing for everyone. It makes a great first impression, with its lobby atrium that features waterfalls, fireplaces, and stone-hewn walls. The front desk staff were excellent as well as the Hotel itself. Excellent breakfast. Get exclusive access to members-only deals by email. Landlord And Tenant Duties Regarding Bed Bugs - Colorado Colorado Springs Bed bug Reports Best Western The Academy Hotel Bed Bug Reports Recommended tips after hotel check-in: 1. This place is such a gem!! A cable satellite TV is offered in each air-conditioned room at The Academy Hotel Colorado Springs. Free public parking is available at a location nearby (reservation is not needed). Disgusting!More, Both Best Western and the Academy Hotel take this type of complaint very seriously. We publish all reviews, positive or negative, that meet our guidelines.More informationOpens in a new window, 8110 N Academy Blvd, Colorado Springs, CO, Traveled with family and small children, Traveled with family, Traveled with partner, Traveled with family. We stayed at this hotel last summer, June 2010, and left with some bites on us all. Having found no evidence of bed bugs or any other insect, the Manager went further and called previous guests who have recently stayed in those rooms. We may stop showing reviews once theyre 36 months old, or if the accommodation has a change of ownership. I really didn't know about bed bugs at the time. Wonderful. Weird. Restaurant is good. We went back to the area for spring break and decided to stay there again because of the location and price. Breakfast is unreal. Was not really expecting housekeeping but they did come during our 3 day stay. I stayed there one more week and asked if they could assign aRead Full Report at www.tripadvisor.com, View other locations in Colorado Springs, Colorado - USA, 2011-2013. Overall the hotel was very nice as was the experience. The Academy Hotel, Colorado Springs is a family owned and operated full service, pet friendly hotel. Colorado Springs CO 80919 This Lodging Facility is NOT a member of the Bed Bug Planet SM Prevention Program and may have third party reports regarding bed bugs which were not verified by our Professional Inspectors. BED BUGS - Review of Econo Lodge North Academy, Colorado Springs Front desk amazing. Colorado Springs actually moved down 19 spots on the list from 2012 when it was . They also have very strict protocol on handling complaints such as this. Room 238 had bedbugs. The Hotel has a regular pest control program in place. I liked the layout for the bathroom area., Hotel was clean and had a pleasant clean smell. The breakfast was awesome. So pets or no pets? Weather your traveling for business or pleasure, we'll do everything possible to ensure your stay is memorable. Yeah right! It was great stay. Our room was clean and stocked. Colorado resort disputes bed bug claims made in viral video - KMGH With more than 8,000 square feet of banquet space, our Colorado Springs hotel is the perfect venue for weddings, reunions, business meetings, or any special occassion. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. easy access to the freeway. 245 out of 2735 reviews" ", Rating 4 - Poor. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Oh, & rooms were almost sound proof! You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didnt actually stay there. Breakfast included made to order omelets, waffles with cherry sauce and whipped cream. Bed Bug: The Academy Hotel Colorado Springs - See 3,282 traveller reviews, 509 photos, and cheap deals for The Academy Hotel Colorado Springs at Tripadvisor. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses. The Academy Hotel Colorado Springs has been welcoming Booking.com guests since Dec 5, 2012, Top Location: Highly rated by recent guests (8.9). This is not a rash, these are bites! The Academy Hotel Colorado Springs 8110 North Academy Boulevard, Colorado Springs, CO 80920, United States of America - Great location - show map Very Good 1,659 reviews great breakfast and restaurant and the pool is our favorite the decorations are amazing Sherry United States of America Staff 8.9 +45 photos Liked: Cleanliness, staff & service, property conditions & facilities, room comfort. Made beds, replaced towels and amenities. Buffett had a little bit of everything. Pet-Friendly Hotel in Colorado Springs | Colorado Springs Marriott Guests can work out in the on-site fitness center or indoor pool. We stayed at this hotel last summer, June 2010, and left with some bites on us all. Sat around for 2 hours till a room was readyShould have been a hermetically sealed room by then! Hotels.com - Deals & Discounts for Hotel Reservations from Luxury Bed Bug Planet SM Reports Embassy Suites Hotel Colorado Springs (719) 599-9100 7290 Commerce Center Dr Colorado Springs CO 80919. . Very condescending when protocol had changed since last time we stayed. Bedbugs have become such a concern in Colorado last summer state leaders passed a law to clarify the responsibilities of landlords and tenants when it comes to reporting and dealing with bedbugs.. The Academy Hotel Colorado Springs 8110 N Academy Blvd, Colorado Springs, CO 8.8 Excellent 2917 reviews Verified reviews 10 - Excellent 1,725 8 - Good 764 6 - Okay 252 4 - Poor 97 2 - Terrible 79 8.7/10 Cleanliness 9.0/10 Staff & service 8.6/10 Amenities 8.4/10 Property conditions & facilities 8.5/10 Eco-friendliness 4/10 Poor Mike The act requires a tenant to promptly notify the tenant's landlord via written or electronic notice when the tenant knows or reasonably suspects that the tenant's dwelling unit contains bed bugs. The sink and tub did not drain/drained exceptionally slow when you turned the water on so you were standing in dirty water, or spitting your toothpaste out in a bowl full of water. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. Nobody is safe," Freeland said. PIKES PEAK RESORT WHERE LUXURY AND WILDERNESS MEET When it comes to amenities, there is virtually nothing this cabin doesn't have. When we questioned the front desk we were told that they have asked several times to have it removed from travel sites. In addition to the above, The Academy Hotel conducts regular and routine inspections and never come across any evidence of bed bugs in the Hotel. Immediately upon receiving this complaint (emailed to the Hotel), the Hotel Manager called a 3rd party certified Pest Control to company to inspect the rooms this guest stayed in. There is nothing classy about the way this staff treats it's guests. emails, phone numbers, credit card info), Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence, Impersonation (i.e. Known for our complimentary signature breakfast, indoor heated pool, onsite dining and friendly staff, The Academy Hotel is committed to providing our guests excellent service, comfortable accommodations and extra amenities for added value. The Colorado Springs hotel offers a cash machine and a lift along with a storage room and a restaurant. Examine your luggage carefully while repacking and when you return home. Building itself is beautiful. Reviews are most valuable when they are original and unbiased. Just prior to your stay Colorado Springs had experienced the coldest weather we have seen in over a decade, wind chill was -44 degrees. Known for our complimentary signature breakfast, indoor heated pool, onsite dining and friendly staff, The Academy Hotel is committed to providing our guests excellent service, comfortable accommodations and extra amenities for added value. I love that they tell you how to get to our room. This hotel was highly-rated for its very comfy beds. I thought since we found a bed bug in our bed they would be worried about making sure we were comfortable somewhere else. "We've done $2.5 Million homes. Service was amazingly efficient. After 2 days of this I requested a move and was told there were no other rooms available at the same rate. 2015 The Academy Hotel, Inc. All rights reserved. Tenants are required to promptly notify landlords when they suspect there are bedbugs present in the unit. If bedbug cases are increasing locally, health department officials wouldn't know it. The breakfast was not the greatest but the people doing the egg station was amazing and very friendly. Very basic lodging -- seems to be a magnet for kids and families due to the pool that is right in the open by the dining. I felt like it was inconvenient for us to dine there or something.