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These markings were almost universally ignored and again no reminders were issued. Click herefor a complete listing of rides available to TimeSaver H2O users. Tickets are not required for Dollywood shows (with the exception of special concerts). Weapons are not allowed on the premises, including knives with blades longer than 3 1/2 inches. More about Returns. Service animals must be under the control of the owner at all times and should remain on a leash or harness at all times while at the Property. Available on a first-come first-serve basis. Recreational devices with wheels, such as skateboards, hover boards, balance boards, scooters, inline skates or shoes with built-in wheels. Dollywood FAQ: Top 10 Dollywood Questions Answered - Smoky Mountains Dollywood's Splash CountryYes. Clothing or other articles with profane, graphic, or obscene words, phrases, or images are prohibited. But, the magnitude of these impacts has varied a lot between countries - some have been very successful in . Please note that changes may occur at any time, based on available public health information. Dollywood Tickets at a Special Price - Student Life Dollywood: Hours, Location, Rides, Prices and Ticket Information By David Angotti - June 15th, 2020. When you visit the park, stop by the Ride Accessibility Center adjacent to the Dollywood Emporium and a Ride Accessibility Host will be able to assist you. Contact Us | Dollywood Parks & Resorts If you are having an authorization issue on your payment for your renewal, please check the zip code on the billing address within the checkout page. Without a reservation, all kennels at Doggywood will be offered on a first-come, first-served basis. You will receive a parking permit when you pay $30 at the tollbooth. The majority of other major parks reopening thus far have opted for a mandatory mask-wearing policy on the rides. But please let us know if you continue to receive this issue at 1-800-Dollywood. At this time, masking is optional for employees and guests, regardless of vaccination status. Please see our. They must care more about money then their patrons, because there was entirely too many people at the park. As unprecedented protests against China's zero-COVID policies escalated in November, Li Qiang, the man recently elevated to No.2 on the ruling Communist Party's Politburo Standing Committee, seized the moment. Our Ride Accessibility Center is available to serve our guests who have an accessibility need and would like to enter an attraction through the accessibility entrance. These Terms are subject to change by Herschend without prior notice at any time, in our sole discretion. However, parking is FREE if you purchase aDollywood Gold or Diamond Season Pass.*. Complimentary transportation is available between Dollywood and Dollywood's Splash Country via the parking lot trams for all guests wishing to travel to both parks on the same day. Yes. Why Is Getting a Refund From an Online Travel Agency So Hard? Your child will be measured by a Dollywood Host and given a color-coded wristband which helps you and your children quickly identify which rides he or she is tall enough to ride. The moment we've all been waiting for has finally arrived: Dollywood is officially open for 2021. Space is limited, and reservations are highly recommended. Dollywood temporarily closed its entrance to new visitors Wednesday after the park reached capacity limits set in the Tennessee Pledge to reduce COVID-19's spread. Final counts on reservations that include Dolly Parton's Stampede/Pirates Voyage tickets as well as reserved/catered group meals are due 2 weeks in advance. Use designated walkways throughout the park. Disability license plate or hang tag must be visible. while the rest of the group rides the attraction. Dollywood is happy to accommodate guests with mobility needs. Dollywood staff cleaned everything on a regular bases which did create longer wait times but that was to be expected. Passholders are required to have aMy Dollywood Accountwhen purchasing online. Then when you are finished enjoying the Park, proceed to the Dollywood Emporium to the Package Pickup counter where your item(s) will be waiting!Package Pickup is offered on purchases made prior to two hours before Park closing. After linking, purchasing or renewing your Pass from within your online account is simple! If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Doggywood is located adjacent to Guest Services at Dollywoods Front Gate. Visit the link below to learn more about our award-winning festivals and events. When members of a group do not meet minimum height requirements, Dollywoods Parent Swap program provides hassle-free boarding of rides and attractions. The Oxford COVID-19 Government Response Tracker (OxCGRT) plans to stop updating its global database on policy responses to COVID-19 at the end of 2022. (There are also "mask-free break zones" but social distancing is still enforced.) For instance, in the spring, Thursdays are less crowded. The music is fantastic, the weather is perfect, and the halloween decorations and pumpkins are the best! Pets or animals of any kind other than approved service animals (e.g. If your child is old enough, designate an easy-to-find meeting place to gather if someone gets lost. We are possibly coming back at Christmas time, but we will DEFINITELY not be coming here. All persons, bags, and belongings in, on, or about the Property are subject to security and safety searches, including physical screening and metal detection procedures. Taking advantage of Dollywoods Centralized Measuring service early in the day can help you and your family avoid the disappointment and frustration of waiting in line only to discover your little ones arent tall enough to ride. Smoky Mountain Cabin guests can also park for FREE. We cannot honor out of state tax exempt forms. Call center hours are 9-5 Monday . Good Question . Tickets will be confiscated if altered in any way. Our group reservation number is865-428-9890. Learn more about the opportunities listed below. Female one-piece swimsuit tops (Guests 13 and older) must be covered with a shirt or other garment. Step 1: On the Link Passes page, click/tap "Remove From Account" on the linked passes table that you feel is not renewable in error, Step 2: On that same page, select "+Add Pass" to re-link that pass. Please see ourGroupssection for more information. If the park experiences rain for more than one hour on the day of your visit, we will gladly give you a raincheck to return another day. Returns and refunds are a part of doing business online. Ticket info. A Calming Room has been created for the purpose of helping our Guests with special needs who may have a sensory overload while visiting us at Dollywood and Dollywoods Splash Country. . Yes! Dollywood: Consistent Covid Policy please - See 18,438 traveler reviews, 6,604 candid photos, and great deals for Pigeon Forge, TN, at Tripadvisor. Return Costs. Rain Checks are distributed at any ticket window and are valid until the end of the season. Statement on coronavirus (COVID-19), consumer contracts, cancellation You will be asked to Sign In if you already have an account or you can click/tap on "Registration" if you need to createa new account. 28 August 2020. Whether you rent or own, check for signs identifying designated stroller parking areas at each venue or attraction. That is a common issue that we have seen. Try out our tool below to find the answers to our most common questions quickly. When members of a group do not meet minimum height requirements, Dollywoods Parent Swap program provides hassle-free boarding of rides and attractions. Contact your local chapter to determine if tickets are available. Restrooms with vending facilities are in Rivertown Junction, Craftsman's Valley, Country Fair and Jukebox Junction. If you continue to have issues, let us know and we'll investigate for you. If this occurs, please return any forfeited comp admissions/meal vouchers. Doug Lederman. With a My Dollywood Account, you will be able to easily access your Season Pass and perks like Bring-A-Friend tickets and exclusive discounts. While you are with us, you are expected to comply with the following*: Any Guest who fails to comply with the Terms of Sale, including without limitation those listed above, may at the discretion of Dollywood have their Ticket revoked or confiscated by Dollywood here with no refund of any amount paid therefor. Dollywood postpones opening over coronavirus concerns I will say the tram team was very good about enforcing the policy. There are a variety of shows and entertainment throughout the Park which are free with your admission ticket except for our special ticketed events. Guests will be screened with a health assessment. Weather was great, This is the version of our website addressed to speakers of English in the United States. There are a variety of shows and entertainment throughout the Park which are free with your admission ticket except for our special ticketed events. Option #2: If that doesn't reveal your Pass and you have recently renewed or purchased that Pass, try your recent Orders module.Once there, click/tap the arrow on the far right of your recent order. At this time, masking is optional for employees and guests, regardless of vaccination status.The safety and wellbeing of our hosts and guests remains our top priority and we will continue to monitor the situation closely. If park operations are interrupted because of severe weather and your stay is shortened, you can request a Rain Checkjust ask. Person upgrading used admission ticket must be present to complete transaction. Dollywood was originally scheduled . Dollywood says it will not ask for proof of vaccination For the safety of our Guests, children must be 13 years old or older to enter without an adult. We strongly recommend this option to expedite your group's entry into the park. An additional amount will be charged for each additional dog sharing a kennel or cottage. Plus, learn more about TimeSaver and how you can enjoy More Time, Less Wait! Then on that next page scroll down to retrieve your digital tickets. There is a policy in place requiring people to wear masks. Dollywood welcomes service animals on a leash or harness, but service animals are not permitted to participate in the attractions. Although there is no microwave available, Dollywood's Baby Care Center located in Showstreet offers a private feeding and diapering facility. Preferred Parking is also available for $30. Herschend is not responsible for duplicated, damaged, lost, or stolen Tickets. COVID-19 unemployment benefits can help employees, gig workers, and self-employed people whose jobs have been affected by the coronavirus pandemic. Taking advantage of Dollywoods Centralized Measuring service early in the day can help you and your family avoid the disappointment and frustration of waiting in line only to discover your little ones are not tall enough to ride. Maps are also available at Dollywood and Dollywood's Splash Country just inside the main entrance of the parks. You can access them from the order History module within your account though. There are three different levels of TimeSaver H2O. We will contact you through email with return options if your item is recovered. Dollywood is pleased to offer a variety of parking options based on our guests' needs. Enter the park through designated entrances during operating hours only. Weapons of any type, including without limitation, firearms, ammunition, tasers, pepper spray, mace, and knives (with a blade longer than 3.5 inches), any item designed to be utilized as a weapon, and any item that appears to be either of the foregoing. Shark Tanks Kevin OLeary blasts Ocasio-Cortez: She kills jobs by the Florida bill would require bloggers to register before writing about DeSantis. Preferred Parking is available at both Dollywood and Dollywood's Splash Country for an additional charge. If it is raining when you leave the Park and your visit is shortened by the rain, you can request a Rain Checkjust ask. To prevent your device from making unintended 911 calls, please turn it off or enable airplane mode. The black diamond indicates a high thrill attraction; the blue square indicates a moderate thrill attraction; and the green circle indicates mild thrill attraction. Due to the disruption caused by [COVID-19, the recent earthquake, extended power outages, etc. Soliciting for commercial or charitable purposes or distributing advertisements, pamphlets, handbills, or flyers without the prior written consent of Herschend is prohibited. Purchases of $25 or more as well as fragile or oversized items from our merchandise shops will be delivered to the Dollywood Emporium for you to pick up as you exit the Park at the end of your day.Simply let the merchandise Host know that youd like to use Package Pickup. Coronavirus (COVID-19): Cancellation and refund updates YOU AFFIRM THAT IF YOU PLACE AN ORDER ON BEHALF OF AN ORGANIZATION OR COMPANY, YOU HAVE THE LEGAL AUTHORITY TO BIND ANY SUCH ORGANIZATION OR COMPANY TO THESE TERMS OF SALE. Be sure to follow all rider requirements, including requirements for loose articles. Along with watching the actual ride or attraction, the symbols are posted to help Guests make a more informed decision as to whether or not they wish to participate. Trams provide transportation to the Front Gate. The Competition and Markets Authority (CMA) remains of the view that a consumer will generally be entitled to a refund when they have paid money in advance for services or goods . Be sure to double-check operating hours before your trip. To find out more information please call 1-800-Dollywood (1-800-365-5996) in advance of your visit to speak to an attendant at our Ride Accessibility Center. Making a day at Dollywood a little more convenient for our youngest guests-but, most especially their parents-resulted in the addition of our new Baby Care Center.