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Reach out to the HCTRA team using the information below. For all customer service requests, including paying tolls, disputes, toll rates and account information, please contact the Harris County Toll Road Authority. Harris County hiring Customer Service Representative - Compliance Contact EZ TAG | Fast Customer Service/Support 2023 - JustUseApp I ordered our transponders on July 3, 2020. These simple steps can help customers avoid the hassle and surprise of receiving a bill for unpaid tolls in the mail! We will resume normal business hours on Monday, February 22. For questions regarding METRO HOT Lane toll charges, contact HCTRA Customer Service at 281-875-3279. Learn More. The new system keeps penalties capped, and only assess late fees monthly, not for each transaction. HCTRA Customer Service Closed Published on: February 15, 2021. Prior experience in a customer service-related role. Occasional ability to work extended hours to accommodate case load demands. However you identify and whatever your background, we encourage you to apply today. This position primarily operates in a professional office environment. If you have received an invoice and you feel it is in error, take a picture of the invoice or scan it and send to support@bancpass.com. And Use The Features That www hctra org login Offers On Their Portal. HCTRA is the largest Tenants and Residents association in East Lothian and is a member of ELTRP and the Tenants Information Service. Mar 01 2023. Visit Harris County Toll Road Authority Website. This is largely a sedentary role that requires standing or sitting for prolonged periods, exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body, repetitive motions requiring dexterity such as keyboarding that may include the wrists, hands, and/or fingers, communicating with others to exchange concepts and information, problem-solving, decision-making, organization, the ability to read/write, and the ability to manage workplace stressors such as adversarial interactions. this toll road is operated by different agencies. } | Downtown Houston5-day work weekdays including Saturday or 8-hour shifts starting between 7:30 a.m. and 9:45 a.m.If you enjoy assisting others, you will enjoy this inbound VEC Vehicle Collections Call Center Representative position for Harris County Toll Road Authority. My work experience there also included various customer service functions, such as resolving customers' interoperability issues with NTTA and TxTag, renewing tags, and adding vehciles and license . var jb_url = 'careers.resourcestaffing.com'; What do I do if my vehicle or Tag is lost or stolen? HCTRA Harris County Toll Road Authority } } HCTRA Harris County Toll Road Authority Beginning March 14, the Harris County Toll Road Authority (HCTRA) will have updated Customer Service call center hours to better serve our customers. Call Center HCTRA Jobs in Bellaire TX Job Recruiters Would you like to stay logged on? Must be able to utilize a headset and computer terminal while navigating through multiple computer systems to input and retrieve information. Resource Staffing provides a variety of positions for jobseekers; they are able to help a multitude of people become employed under an agency that is organized and well established. In recognition of Independence Day, HCTRA customer service call center and administrative offices will be closed Friday, July 3. Business operations will resume Monday, July 6. Users can view their account balance via the BancPass phone app. Deactivating your tag only means that you will no longer receive tolls posted to your account from the date and time you deactivate the account. For roadside . background-color: #203f48; if (jQuery.url('protocol') != 'https' && jQuery.url('hostname') == jb_url_lower ) { The minimum reload amount is $15. Please allow 24 hours for a customer service agent to respond to emails. This page includes FAQs related to the BancPass Toll Sticker and also information specific to your local Toll Operator such as new road openings, electronic conversions, system issues, and any other information our Users need to know! As an equal-opportunity employer, we value our employees and foster an environment of respect, integrity, and trust in every aspect of employment. It is up to the User to contact the Toll Operator to handle these types of infractions or notices. Purchase your BancPass Toll Sticker online or at participating retailers. Toll Sticker (sometimes called a transponder, toll tag or RFID tag), Instructions for how to place your sticker on the vehicles windshield, Instructions for registering your account and license plate, The phone number registered to the account. Your job seeking activity is only visible to you. Developer: Harris County Toll Road Authority . Learn about Harris County Toll Road Authority culture, salaries, benefits, work-life balance, management, job security, and more. Zero stress. 2277 Plaza Drive, Suite 600 Order your EZ TAG. Mobile:832.725.5443 doxo enables secure bill payment on your behalf and is not an affiliate of or endorsed by Harris County Toll Road Authority. . Please check with other tolling agencies directly for questions about their policies and programs. If you used a toll road after closing or deactivating your account, the toll agency that manages the road you drove will send you a violation or pay-by-mail notice if you do not have a funded account. Research owner contact information as needed. Please click on the link to begin. Login | TxTagStore Site 24 CSC reviews first appeared on Complaints Board on Apr 11, 2010. Please allow 24 hours for a customer service agent to respond to emails. } If you get a violation or pay-by-mail notice believe it to be an error, send an image of the notice tosupport@BancPass.com. when I called back in to make the payment I was met with a horrible customer service rep that treated me so bad I had to just ask . Love my recruiters & clients. No endorsement has been given nor is implied. Harris County Toll Road Authority Employee Reviews for Customer Service Cancel a subscription / trial at anytime by blocking the site or app on your Justuseapp Card. /* only load jQuery if not present */ Manage your account with automatic text reminders and the BancPass mobile app. Note that applications are not being accepted from your jurisdiction for this job currently via this jobsite. You choose when and how much to replenish! High School diploma or equivalent required. Please contact customer support if you require additional assistance. We have over 1,000,000 users and companies will listen to us. Bilingual Customer Service Representative at Harris County Toll Road Authority Houston, Texas, United States. Provide an atmosphere and environment conducive to the intellectual, physical, social, and emotional development of students. Very friendly employees easy to communicate with and have questions answered. The latest review Lien release was posted on Sep 19, 2022. Log in to manage your EZ TAG account. Available Seven Days a Week . Always responds quickly with answers to any questions. var __noconflict = true; How can I pay my Harris County Toll Road Authority bill? HCTRA Harris County Toll Road Authority Get notified about new Customer Service Representative jobs in Houston, TX. The call center hours are as follows: Monday - Friday, 7:30 a.m. - 5:30 p.m. Saturday, 8:00 a.m. - 4:30 p.m. HCTRA's Customer Service call center can be reached at (281) 875-3279. Btw, I considered the EZ Tag Express app, but the reviews were terrible and I couldnt afford the risk of a citation being sent to my rental car company. Last Modified May 6, 2020. queue.script("/js/bootstrap.min.js").wait() Each tolling entity may choose if and how they implement Texas Transportation Code 372.053. 10 followers 10 connections. 6538 South Frwy. 55 reviews from Harris County Toll Road Authority employees about working as a Customer Service Representative at Harris County Toll Road Authority. Houston, Texas, United States. 6538 South Frwy. HCTRA Harris County Toll Road Authority Saturday 8:00 AM to 4:30 PM. HCTRA Harris County Toll Road Authority You can email support@bancpass.com or call Customer Service 866-978-5061 Monday Friday during normal business hours. They are always available to assist and have a conversation. Get email updates for new Customer Service Representative jobs in Houston, TX. How do I contact customer service? .hmg-jb .noUi-connect, .hmg-jb .noUi-handle, .hmg-jb input[type=checkbox]:checked+span:before, .hmg-jb input[type=radio]:checked+span:before { Reasonable efforts have been made to provide an accurate translation, however, no automated translation is perfect nor is it intended to replace human translators. The tag ID number is matched to an account and the amount of the toll is debited from the account balance. Join to view profile . Using your Justuseapp card, signup for unlimited subscriptions and free trials without worry. + EZ TAG phone number . You may choose to opt-out of ad cookies. It is now July 21, and still no transponders. established on your HCTRA.org log in. Hilton Honors Number. www hctra org login - Tecdud.com I received a letter from the Harris County Toll Road Authority that I owed a toll for blowing through their toll station in Houston. color: #376d7d; - listing US Job Opportunities, Staffing Agencies, International / Overseas Employment. If you missed a toll while driving a rental vehicle, please contact your rental car company to make a payment. Customer Service Representative (Former Employee) - Houston, TX - July 6, 2021. it is a good job if you like working from 9-5 and a decent pay with decent benefits and if you also want to stay long term in a career this is a job for it. TxTag has launched a new website to make it even easier for you to manage your account. You may notice that you have taken trips that have not posted to your account yet. Processing toll violation payments and assisting callers with their EZ TAG account, Must have a clean criminal background check, Ability to handle a high volume of incoming calls speaking Spanish, Vietnamese, or Chinese, Ability to handle billing inquiries and address changes in Spanish, Vietnamese, or Chinese, Computer callers and strong typing skills31WPM, Proficient and detail-orientedwithsuperior communication skills, Pass a drug screen and criminal background check, Satisfaction assisting Harris County toll road customers. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before. John Barrera - Bilingual Customer Service Representative - Harris HCTRA invites you to share your feedback TONIGHT at the Hardy Downtown Connector Interactive Public Workshop! What If deactivate my BancPass Toll Sticker? You can email support@bancpass.com or call Customer Service 866-978-5061 Monday - Friday during normal business hours. HCTRA Harris County Toll Road Authority To support the ongoing work of this site, we display non-personalized Google ads in EEA countries which are targeted using contextual information only on the page. } We currently are hiring for 2 different shifts for the HCTRA Assistant Dispatcher to join the HCTRA . You are about to be logged out due to inactivity. .hmg-jb-panel-body { Login. More Harris County Toll Road Authority FAQs. This Is How You Can Easily Access The www hctra org login. Shift: 7am-3pmMust Be Bilingual. Receiving inbound calls and/or make outbound calls to taxpayers to collect delinquent property taxes. BancPass posts tolls as they are charged to the account. During this time, HCTRA's Customer Service call center hours are Monday through Friday, 9 a.m. to 4 p.m. Customers may experience longer wait times due . Harris County Toll Road Authority - Yelp . As an equal-opportunity employer, we value our employees and foster an environment of respect, integrity, and trust in every aspect of employment. Learn about doxo and how we protect users' payments. If you need assistance, please contact Customer Service. https://www.doxo.com/info/harris-county-toll-road-authority. 281-875-EASY (3279) You may visit their website or send an . I have a disabled vet plate or other plate that allows for free tolls? Management may, at its discretion, assign, or reassign duties and responsibilities to this job at any time. You'll need to update your log-in credentials. Please include the detailed page showing the license plate, time/location and toll amount. They have given me comfort in knowing I can trust their recommendations for our staffing needs. doxo is the simple, protected way to pay your bills with a single account and accomplish your financial goals. .hmg-jb-bg-primary .hmg-jb-btn-primary, .hmg-jb-bg-primary .hmg-jb-btn-primary.active, .hmg-jb-bg-primary .hmg-jb-btn-primary.focus, .hmg-jb-bg-primary .hmg-jb-btn-primary:active, .hmg-jb-bg-primary .hmg-jb-btn-primary:focus, .hmg-jb-bg-primary .hmg-jb-btn-primary:hover { For example, if a User wants to reload $20, the User will be charged $22. Copyright 20042023 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. Each tolling entity may choose if and how they implement Texas Transportation Code 372.053. Got logged out, and when I tried to log back in only one time, my account was locked for an hour due to too many incorrect login attempts. Email:[emailprotected], EZ TAG Account Id # or EZ Tag sticker number (if applicable). You are still responsible to pay for all of the toll charges for trips taken prior to deactivating the account. Phone Number. background-color: #376d7d; HCTRA cares about your comments & concerns. https://wprod-m.hctra.org/TranslationDisclaimer#! color: #376d7d !important; Call EZ TAG customer service faster, Get Support/Help, Pricing Info and more. CSC has an average consumer rating of 3 stars from 24 reviews. TX Ripoff Report on: Hctra - Harris county toll road authority abusive charges uethical business tactics poor customer service unfairness bully houston texas. $27K Customer Service Representative Average Salary at Harris County Toll Road Authority in the United States (17 salaries)-$1K (3%) less than national . Sign in to save Customer Service Representative - Compliance & Revenue Division (Property Tax Collections) at Harris County. BancPass and PlusPass does not work outside of those allotted states. By Travis_McGee . Harris County Toll Road Authority employees earn $28,000 annually on average, or $13 per hour. Dave DeBlasio - Image Review Trainer, Harris County Toll Road Authority Commute & Mass Transit and other bills can be paid at doxo. Published on: May 6, 2020. We arrived in Houston for a one month stay, and I realized that we needed to order these transponders. The HCTRA Veteran Discount Tolling Program applies only on toll roads operated by the Harris County Toll Road Authority. Ability to comply with office training requirements. Maintains knowledge of the procedures to open, close, and update files and notes accurately using the case management database and run reports. HCTRAreserves the right to monitor sessions, track usage and to restrict access to anyone at any time and for any reason. HCTRA Harris County Toll Road Authority .hmg-jb-btn-primary, a.hmg-jb-btn-primary,.hmg-jb-btn-primary.active, .hmg-jb-btn-primary.focus, .hmg-jb-btn-primary:active, .hmg-jb-btn-primary:focus, .hmg-jb-btn-primary:hover,a.hmg-jb-btn-primary.active, a.hmg-jb-btn-primary.focus, a.hmg-jb-btn-primary:active, a.hmg-jb-btn-primary:focus, a.hmg-jb-btn-primary:hover {